Shipping policy

TERMS OF SERVICE FOR RETAIL PURCHASES
Welcome to our store. By making a purchase with us, you agree to be bound by the following Terms of Service. Please read them carefully before completing your transaction.
1. Product Availability and Pricing
  • All products are subject to availability and may be discontinued at any time.
  • We reserve the right to limit the quantity of items purchased per person or order.
  • Prices are subject to change without notice and do not include applicable taxes or shipping fees.
  • In the event of a pricing error, we reserve the right to cancel any affected orders.
2. Payments and Billing
  • You agree to provide current, complete, and accurate purchase and account information.
  • We accept standard payment methods including major credit cards, debit cards, and approved digital wallets.
  • By authorizing a payment, you represent that you are the lawful owner of the payment method used.
  • Orders are subject to verification and may be declined if fraud is suspected.
3. Shipping and Delivery
  • Shipping dates and delivery estimates are provided as guides and are not guaranteed.
  • Risk of loss and title for physical goods pass to you upon delivery to the carrier.
  • Customers are responsible for providing an accurate shipping address; we are not liable for lost shipments due to address errors.
4. Returns, Refunds, and Exchanges
  • All purchases are subject to our 10-Day Return Policy.
  • Opened or used items, including but not limited to candles and oils, are strictly non-returnable.
  • Approved refunds will be processed back to the original payment method or issued as store credit according to policy guidelines.
5. Limitation of Liability
  • Products are provided "as is" without any express or implied warranties unless explicitly stated.
  • We are not liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.
6. Changes to Terms
  • We reserve the right to update or modify these Terms of Service at any time without prior notice.
  • The terms in effect at the time of your purchase will govern your transaction.